1. Items purchased from the shop can be returned within 28 days for a refund minus 10% administration charges.
2. Any event tickets purchased cannot be re-sold and a refund of the ticket value is at the dircretion of the Lincolnshire Aviation Heritage Centre
Lancaster Taxy ride Terms and conditions
- Taxy riders must be able to board the Lancaster without any assistance
and be able to exit the aircraft quickly should there be an emergency,
without any assistance.
- Access to the Lancaster is by five steps with a hand rail. Riders have to be able to climb over a variety of obstacles including the main spar which is 30inches high and 14 inches deep. There is a step up to this of 12 inches. The head space to climb over the spar in is 30 inches high and 32 inches wide. This area is an arc and the measurements are to the widest and highest points
- Without being able to cross the main spar the rider would not be able to access the W/OP, Navigator, cockpit or nose areas of the aircraft. One of our 2 emergency exits is in the front of the aircraft and so it is important that the riders can cross the main spar in case the other exit cannot be used. The emergency escape route from the front and rear of the aircraft is by ladder and so riders must be able to use a ladder without assistance.
-Anyone undertaking the Lancaster taxy ride experience must be able to hear and follow verbal and visual instructions in noisy surroundings. This experience may not be suitable for anyone who has visual or hearing impairments or disabilities affecting mobility, concentration, dexterity and co-ordination. If you require the use of a mobility scooter or a walking aid of any description for normal daily activities, then please consider whether you will be able to take part in this experience as walking sticks etc cannot be used in the aircraft due to the uneven walkway. Anyone who suffers from severe claustrophobia may find the Lancaster too enclosed.
- If we deem the rider unable to move around the aircraft with enough ease and sufficient speed to such an extent that they may put themselves and others at risk during an emergency then sadly it would not be possible for them to take part in the taxy ride. If this decision is made by the Centre upon the customers arrival then no refund will be given. We will permit you to transfer the place to someone else, under the same booking conditions but you must advise us of the details immediately they are known.
- In the case of a "date to be arranged" voucher the voucher must be redeemed before it expires. Expired vouchers will no longer be redeemable.
Cancellation policy
Mosquito Experience Terms and conditions
- Access to the Mosquito Cockpit viewing by five steps of a ladder.
The hatch opening is 60cm x 70cm.
-Anyone undertaking the Mosquito experience must be able to hear and follow verbal and visual instructions in noisy surroundings. This experience may not be suitable for anyone who has disabilities affecting mobility, concentration, dexterity and co-ordination.
Cancellation policy